Returns on defective items due to Manufacturing defects will be honored, Buyer pays Return Shipping to address provided. Returns due to improper board care will not be accepted, as proper board care is stated on the item’s instructions card.
Returns or replacements on items damaged in shipping must be reported within 24 hours after confirmed delivery. At that point, Hiawatha WoodWorks will either replace or repair any damaged goods. No returns on any Wood Products for safety reasons.
All sales are final on customized items as they can’t be resold. No refunds will be given.
These policies are subject to change without notice and are at the sole discretion of Hiawatha WoodWorks.
If you have an issue with your order or questions reach out to us, CONTACT US HERE.