FAQ

Board care instructions, policies, and more.

For best results use Cutting Board Oil first then follow up with Butcher Block Conditioner. On wooden bowls and utensils, apply one coat of each, let stand at least 20 minutes then wipe off excess. On new or raw wood surfaces, like cutting boards and butcher blocks, make sure to oil them with Cutting Board Oil. To properly oil new wood surfaces, apply at least 2 coats and let each coat soak in for at least an hour. For thick surfaces apply 3-4 coats. Additional coats help ensure that the oil fully soaks into the wood. After Cutting Board Oil, maintain wood with Howard Butcher Block Conditioner. The conditioner helps protect the wood by keeping the mineral oil in and the moisture out.

From www.howardproducts.com

Use Cutting Board Oil and Butcher Block Conditioner whenever the wood looks or feels dry by applying one coat of either product. On new or raw wood surfaces, like cutting boards and butcher blocks, make sure to “season” them first with Cutting Board Oil. To properly “season” new wood surfaces, apply at least 2 coats and let each coat soak in for at least an hour. For surfaces thicker than 1-inch apply 3-4 coats. Additional coats help ensure that the oil fully soaks into the wood. After Cutting Board Oil, maintain wood with Howard Butcher Block Conditioner by applying 1 coat and let it stand for at least 20 minutes. For countertops, let the conditioner soak overnight and in the morning, wipe away excess. The conditioner helps protect the wood by keeping the mineral oil in and the moisture out. Butcher blocks can be regularly oiled with Cutting Board Oil or Butcher Block Conditioner to keep them seasoned and ready for use. These products can be used together for best results but can be used alone as well.

From www.howardproducts.com

Yes! All Hiawatha boards, bowls, and paddles come pre-conditioned, oiled, and waxed and are ready to use right out of the box!

Returns on defective items due to Manufacturing defects will be honored, Buyer pays Return Shipping to address provided. Returns due to improper board care will not be accepted, as proper board care is stated on the item’s instructions card.

Returns or replacements on items damaged in shipping must be reported within 24 hours after confirmed delivery. At that point, Hiawatha WoodWorks will either replace or repair any damaged goods. No returns on any Wood Products for safety reasons.

All sales are final on customized items as they can’t be resold. No refunds will be given.

These policies are subject to change without notice and are at the sole discretion of Hiawatha WoodWorks.

If you have an issue with your order or questions reach out to us, CONTACT US HERE.